This Privacy Policy sets out how we, Sportee (PTY) LTD (\"Sportee\"), use and protect your personal data that you provide to us, or that is otherwise obtained or generated by us, in connection with your use of our cloud-based messaging services (the \"Services\"). For the purposes of this Privacy Policy, 'we', 'us' and 'our' refers to Sportee, and 'you' refers to you, the user of the Services.
Sportee has two fundamental principles when it comes to collecting and processing private data:
We don't use your data to show you ads.
We only store the data that Sportee needs to function as a secure and feature-rich messaging service.
This Privacy Policy forms part of our Terms of Service, which describes the terms under which you use our Services and which are available at https://sportee.org.za/terms.html. This Privacy Policy should therefore be read in conjunction with those terms.
This Privacy Policy explains the following:
We process your personal data on the ground that such processing is necessary to further our legitimate interests (including: (1) providing effective and innovative Services to our users; and (2) to detect, prevent or otherwise address fraud or security issues in respect of our provision of Services), unless those interests are overridden by your interest or fundamental rights and freedoms that require protections of personal data.
Sportee is a communication service. You provide your mobile number and basic account data (which may include profile name, email, profile picture and about information) to create a Sportee account.
To make it easier for your contacts and other people to reach you and recognize who you are, the screen name you choose, your profile pictures, and your username (should you choose to set one) on Sportee are always public. We don't want to know your real name, gender, age or what you like, however there are sections provided for you to add that should you prefer.
We do not require your screen name to be your real name, although unless you are using a stage name, you may want to keep it real.
When you enable 2-step-verification for your account or for password retrieval and or login methods, you can opt to set up a password recovery email. This address will only be used to send you a password recovery code if you forget it. That's right: no marketing or \"we miss you\" bullshit.
Sportee is a cloud service. We store messages, photos, videos and documents from your cloud chats on our servers so that you can access your data from any of your devices anytime without having to rely on third-party backups. All data is stored heavily encrypted and the encryption keys in each case are stored in several other data centers in different jurisdictions. This way local engineers or physical intruders cannot get access to user data.
If you share a location in a chat, this location data is treated like other messages in cloud chats respectively.
If you share your Live Location in any chat or turn on 'Make Myself Visible' in People Nearby, Sportee will use your data to display your location to those users with whom you are sharing it, even when the app is closed – for as long as you keep these optional features activated.
The only cookies we use are those to operate and provide our Services on the web. We do not use cookies for profiling or advertising. The cookies we use are small text files that allow us to provide and customize our Services, and in doing so provide you with an enhanced user experience. Your browser should allow you to control these cookies, including whether or not to accept them and how to remove them. You may choose to block cookies with your web browser, however, if you do disable these cookies you will not be able to log in to Sportee Web Admin.
If you signed up for Sportee from the UK or the EEA, your data is stored in data centers in the Netherlands. These are third-party provided data centers in which Sportee rents a designated space. However, the servers and networks that sit inside these data centers and on which your personal data is stored are owned by Sportee. As such, we do not share your personal data with such data centers. All data is stored heavily encrypted so that local Sportee engineers or physical intruders cannot get access.
Your messages, media and files, as well as the contents of your calls and the data you store in your Sportee are processed only on your device and on the device of your recipient. Before this data reaches our servers, it is encrypted with a key known only to you and the recipient. While Sportee servers will handle this end-to-end encrypted data to deliver it to the recipient – or store it in the case of Sportee data, we have no ways of deciphering the actual information. In this case, we neither store nor process your personal data, rather we store and process random sequences of symbols that have no meaning without the keys which we don't have.
Unless stated otherwise in this Privacy Policy, the personal data that you provide us will only be stored for as long as it is necessary for us to fulfill our obligations in respect of the provision of the Services.
Sportee is a cloud service. We will process your data to deliver your cloud chat history, including messages, media and files, to any devices of your choosing without a need for you to use third-party backups or cloud storage.
Sportee may support massive communities which we have to police against abuse and Terms of Service violations. Sportee also has many users which may make it a lucrative target for spammers. To improve the security of your account, as well as to prevent spam, abuse, and other violations of our Terms of Service, we may collect metadata such as your IP address, devices and Sportee apps you've used, history of username changes, etc. If collected, this metadata can be kept for 12 months maximum.
To prevent phishing, spam and other kinds of abuse and violations of Sportee's Terms of Service, our moderators may check messages that were reported to them by their recipients. If a spam report on a message you sent is confirmed by our moderators, your account may be limited from contacting strangers – temporarily or permanently. You can send an appeal using the methods provided in section 12 below. In case of more serious violations, your account may be banned. We may also use automated algorithms to analyze messages in cloud chats to stop spam and phishing.
We may also store some aggregated metadata to create Sportee features (see section 5.5 below) that work across all your devices.
We may use some aggregated data about how you use Sportee to build useful features. For example, when you open the Search menu, Sportee displays the people you are more likely to message in a box at the top of the screen. To do this, we calculate a rating that shows which people you message frequently. To turn this feature off and delete the relevant data, go to Settings > Privacy & Security > Data Settings and disable \"Suggest Frequent Contacts\".
Unlike other services, we don't use your data for ad targeting or other commercial purposes. Sportee only stores the information it needs to function as a secure and feature-rich cloud service.
Sportee offers a tool for advertisers to promote their messages in public one-to-many channels, but these sponsored messages are based solely on the topic of the public channels in which they are shown. No user data is mined or analyzed to display ads or sponsored messages.
Sportee does not process payments, if any, from users and instead relies on different payment providers around the world. It is the payment providers that handle and store your credit card details. Neither Sportee nor the merchants on the platform (developers) have access to this information. Although we work with payment providers they are completely independent from Sportee. Please study their relevant privacy policies before making your data available to them.
When making a purchase, you enter your credit card details into a form supplied by the payment provider that will be processing the payment, and this information goes directly to the payment provider's server. Your credit card information never reaches Sportee's servers. We do not access and do not store your credit card information. When you save your credit card info, it is saved on the respective payment provider's servers and the payment provider may give Sportee a token that you can reuse for future payments. It is not possible to reconstruct your credit card info from the token.
When you enter shipping information in the process of placing an order, we send it directly to the merchant developer. We can store your shipping information for you if you choose to save it for future purchases. We will delete this information immediately if you ask us to.
You can clear all payment information associated with your account at any time by going to Sportee Settings > Privacy & Security > Data Settings and selecting 'Clear Payment & Shipping Info'. If you choose to remove your payment information, we will delete your stored shipping info and payment tokens from all providers and ask the payment providers to remove your credit card information that they store.
Due to the fact that Sportee doesn't store any credit card details or transaction information, it is impossible for us to handle complaints or cashbacks – any disputed payments are the responsibility of the payment API developers, payment providers, and banks that participated in the exchange.
Other users of our Services with whom you choose to communicate with and share certain information, who may be located outside the EEA. Note that by entering into the Terms of Service and choosing to communicate with such other users of Sportee, you are instructing us to transfer your personal data, on your behalf, to those users in accordance with this Privacy Policy. We employ all appropriate technical and organizational measures (including encryption of your personal data) to ensure a level of security for your personal data that is appropriate to the risk.
We may share your personal data with: (1) our parent company, Sportee (PTY) LTD, located in South Africa; and (2) SkyL4rk (PTY) LTD, a Sportee partner located in South Africa, to help provide, improve and support our Services. We will implement appropriate safeguards to protect the security and integrity of that personal data. This will take the form of standard contract clauses approved by the European Commission in an agreement between us and our relevant group companies.
If Sportee receives a court order that confirms you're a terror suspect, we may disclose your IP address and phone number to the relevant authorities. So far, this has never happened. When it does, we will include it in a semiannual transparency report published at: https://sportee.org.za/transparency.
Under applicable data protection legislation, in certain circumstances, you have rights concerning your personal data. You have a right to: (1) request a copy of all your personal data that we store and to transmit that copy to another data controller; (2) delete (see section 9 below) or amend your personal data; (3) restrict, or object to, the processing of your personal data; (4) correct any inaccurate or incomplete personal data we hold on you; and (5) lodge a complaint with national data protection authorities regarding our processing of your personal data.
If you wish to exercise any of these rights, kindly contact us using the details in section 12 below.
You can control how your data is used (e.g., delete synced contacts) in Settings > Privacy & Security > Data Settings (using one of our mobile apps).
Sadly, if you're not OK with Sportee's modest minimum requirements, it won't be possible for us to provide you with our Services. You can delete your Sportee account by proceeding to the deactivation page.
If you would like to delete your account, you can do this on the deactivation page. Deleting your account removes all messages, media, contacts and every other piece of data you store in the Sportee cloud. This action must be confirmed via your Sportee account and cannot be undone.
Any party can choose to delete any messages in one-on-one chats, both sent and received, for both sides. There is no time limit. Any party can also opt to clear the entire chat history for both parties, in which case the apps will be instructed to remove all messages in that chat, however many of them are still retained by either of the participants.
By default, if you stop using Sportee and do not come online for at least 6 months, your account will be deleted along with all messages, media, contacts and every other piece of data you store in the Sportee cloud. You can go to Settings to change the exact period after which your inactive account will self-destruct.
We will review and may update this Privacy Policy from time to time. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on this page https://sportee.org.za/privacy. Please check our website frequently to see any updates or changes to our Privacy Policy.
If you have any questions about privacy and our data policies, please contact our Support Departement at hello@sportee.org.za
SKYL4RK - SPORTEE | All Rights Reserved.